System Status
Cable channel outage 26 thru 839. (Local channels up 2 thru 24)
Reported at 5am 7/6/25 to carrier.
Potential Fiber cut in Provo UT on Lumen network we will report more details once available Updated 839AM 7/6/25.
Update from carrier.850AM 7/6/25 The NOC is currently working in cooperation with the Outside Plant Engineer (OSPE) to isolate the fault. Field Operations is being dispatched to a site in Salt Lake City, UT to test the fiber and assist with isolation efforts. An ETA will be communicated once it is confirmed.
2025-07-06 15:04:07 GMT - Field Operations is onsite working to test the fiber in order to further isolate the fault.
2025-07-06 15:36:24 GMT - A splice crew is being engaged for dispatch to test the fiber from a splice case in the suspected fault area. An ETA for the splice crew will be communicated once it is confirmed.
NOC=Network Operations Center
1st group of channels restored 7/6/25 12:00. We are working on the rest.
All channels up 130PM 7/6/25 we have a secondary circuit we were able to activate. Lumen is still working on primary path.
The reason for the outage:
The damage was caused by vandals lighting the fiber on fire.
Both primary and secondary fiber paths back in service.
One route goes north thru SLC and the other goes south thru New Mexico.